Quality Policy

Quality Policy and Objective

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We are committed to the highest level of customer satisfaction and shall demonstrate compliance with all applicable laws and regulations...ISO 9001:2008 Certified.

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Gboyega Amao

QUALITY POLICY

Mar&mor Integrated Services Limited (MMIS Ltd) is a building services Company that is fully committed to consistent delivery of high quality Mechanical and Electrical Engineering Services, through best engineering practices.

We are committed to meeting the requirements of ISO 9001:2008 and continually ensure improvement of the Quality Management System through Top Management’s commitment to periodic reviews, to ensure effectiveness and suitability.

Our quality policy is communicated to all and understood at appropriate levels of our organization.

We are committed to the highest level of customer satisfaction and shall demonstrate compliance with all applicable laws and regulations.

 

QUALITY OBJECTIVE:

  • To ensure customer satisfaction through monitoring of customer feedback on service delivery bi-annually to a target rating of equal or above 60%
  • To ensure good work environment through monitoring of employee feedback bi-annually to a target rating above 60%
  • Review MMIS overall performance every 6 months for continuous improvement